These services sometimes refuse to return deposits or pay winnings to the customer. If a gambling provider is not on this register, you can make a complaint to ACMA. If a licensed provider is offering credit or in-play betting, you can make a complaint to ACMA because these are banned through Commonwealth law, which ACMA regulates. Sites based outside Australia are acting illegally if they offer you gambling.
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One thing is for sure, there is unlikely to be any movement on the online gambling front with neither Labor or Liberal showing any interest in opening this can of worms back up, not in an election year anyway. The Government can regulate and tax online gambling and in turn make it a safer environment for Australians. What we would hate to see, is the current situation surrounding land-based casinos, where there are only several licenses and poor competition as red tape forces monopolies.
- Find out more about this and see the list of currently blocked illegal gambling websites on the ACMA website.
- People report ambiguous experiences with customer service.
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